Website Privacy Policy

Dated: October 16, 2019


Personal Information Collected

We collect information in the following ways:

  • When you register an account to become a user of our services or member of our site, such as your name, e-mail, billing information and password
  • When you view and interact with our features, and functionality
  • Through cookies and other technologies we collect your IP address, device identifier, browser type, operating system, mobile carrier, and your ISP, and receive the URLs of sites from which you arrive or leave our Site, customize your experience. Learn more about such technologies in our Privacy Policy.
  • When you voluntarily interact with third party services available through Probably Genetic

Uses of Personal Information

We use the information you provide to:

  • Administer your account, if you have one with us, and customize the services we provide to you and other users
  • Send you promotional communications through email and text.
  • For our internal business purposes, such as to analyze trends and statistics, for audits and to determine the effectiveness of our promotional campaigns
  • To protect the security or integrity of our site and our business
  • To contact you if necessary regarding your transactions, your account, changes to our terms, conditions, and policies, and/or for other administrative purposes

Your Information Choices

You can:

  • Review and edit your personal information through your membership page
  • Control the messages you receive from Probably Genetic and other third parties
  • Contact us to withdraw your consent subject to any limitations set forth below
  • Tell us to close your account


Aiwa Health, Inc. d/b/a Probably Genetic, who owns and controls the website and other related websites operated by Probably Genetic (collectively, “Probably Genetic”, "us", "our" or "we") is committed to protecting your privacy. This statement explains the steps we take to protect personal data collected on our website. It describes what categories of personal data we collect, the purposes we use that data for, your choices regarding our use of your personal data, our security measures, and how you can review and correct our data about you. By accessing our websites, you consent to the data collection and use practices described in this privacy statement.

Data Collection

Data collected directly from visitors. We respect the privacy of visitors to our website, as a result, we have developed this website privacy statement. This website privacy statement applies only to the operation of websites that directly link to this policy when you click on “privacy policy” in the website footer. Through this website we may collect information that can identify you, such as your name, address, telephone number, e-mail address, and other similar information (“Personal Information”) when it is voluntarily submitted to us (however, see discussion below about “IP Addresses” if you have a broadband connection). We will use your Personal Information to respond to requests you may make of us, and from time to time, we may refer to your Personal Information to better understand your needs and how we can improve our websites, products and services. You are not required to provide this information. However, if you choose not to, we may not be able to provide you the requested service.

Data collected automatically. This site may use a technology known as web beacons – sometimes called single-pixel gifs – that allow this site to collect web log information. A web beacon is a graphic on a web page or in an e-mail message designed to track pages viewed or messages opened. Web log information is gathered when you visit one of our websites by the computer that hosts our website (called a “webserver”). The webserver automatically recognizes some non-personal information, such as the date and time you visited our site, the pages you visited, the website you came from, the type of browser you are using (e.g., Internet Explorer), the type of operating system you are using (e.g., Windows 10), and the domain name and address of your Internet service provider (e.g., xFinity). We may also include web beacons in promotional e-mail messages in order to determine whether messages have been opened.

This website may use a technology called a “cookie”. A cookie is a piece of information that our webserver sends to your computer (actually to your browser file) when you access a website. Then when you come back our site will detect whether you have one of our cookies on your computer. Our cookies may help provide additional functionality to the site and may help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to a site.

This website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a “dynamic” address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because with some broadband connections your IP Address doesn’t change (it is “static”) and could be associated with your personal computer. We use your IP address to report aggregate information on use and to help improve the website.

Any other information transferred by you in connection with your visit to this site (“Other Information” – that is, information that cannot be used to identify you) may be included in databases owned and maintained by Probably Genetic or its agents. Probably Genetic retains all rights to these databases and the information contained in them. Other Information we collect may include your IP Address and other information gathered through our weblogs and cookies.

Our Use of Personal Data

We will use Personal Information only for the purposes set forth below.

Services and transactions. We use your Personal Information to deliver services or execute transactions you request, such as answering customer service requests, providing information about our products and services, and processing orders. We may also enhance or merge your Personal Information with data obtained from third parties for the same purposes.

Marketing Communications. With your permission, we may use your Information to inform you of products or services available from the Company. When collecting information that might be used to contact you about our products and services, we will give you the opportunity to opt-out from receiving such communications. Moreover, each email communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will, within 10 business days, remove you from the relevant email list.

Employment Applications. In connection with a job application or inquiry, you may provide us with data about yourself, including your educational background, resume, and other information, including your ethnicity, sex, veteran status or other identifying information, where required or permitted by law. We may use your Personal Information for the purpose of employment consideration or for finding similar applicants. We will keep the information for future consideration unless you direct us not to do so.

Website improvement. We may use data about you to improve our websites (including our security measures) and related products or services.

Disclosure of Personal Information

Except as described below, Personal Information that you provide to us via our website will not be shared outside of Probably Genetic, or its business partners who have agreed to maintain the confidentiality of your Personal Information, without your consent.

Sharing Data with our Contractors. We may share Your Information with agents, contractors or partners of Probably Genetic in connection with services that these individuals or entities perform for, or with, Probably Genetic. These agents, contractors or partners are restricted from using this data in any way other than to provide services for Probably Genetic, or services for the collaboration in which they and Probably Genetic are engaged (for example, some of our products may be developed and marketed through joint agreements with other companies). We may, for example, provide your information to agents, contractors or partners for hosting our databases, for data processing services, or so that they can send you information that you requested.

Security Matters. Probably Genetic reserves the right to share your Personal Information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue, Probably Genetic reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.

Business Sale. We may also provide your Personal Information to a third party in connection with the sale, assignment, or other transfer of the business of this website to which the information relates, in which case we will require any such buyer to agree to treat Your Information in accordance with this Privacy Policy.

Information You Make Public Through Use of Our Services and User Privacy Settings. Our website may contain certain features that give you an opportunity to interact with Probably Genetic and others. These may include chats, forums, message boards and personal community profiles. When you use these features, you should be aware that any information you submit, including your name, location and email address, may be publicly available to anyone, including other users, search engines, advertisers, third party application developers, and anyone else with access to our any of our online services. We are not responsible for any information you choose to submit and make public through these interactive features.


Areas of this website that collect your Information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer release 4.0 and above).

Reviewing Personal Data

In some cases, you can review and correct your Personal Information provided through our website by going to the page on which you provided the data.

International Transfers of Personal Data

Personal data collected on our websites may be stored and processed in the United States. By choosing to use our website and to provide data to it, you consent to any such transfer of information outside of your country and in the United States.

Links to other Websites

As a convenience to our visitors, this Website may contain links to a number of sites that we believe may offer useful information.


This site is a general audience site, although it contains information that may be of interest to children. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.

HIPAA Privacy

This Privacy Policy is distinct from our “Notice of Privacy Practices”, which is a special notice required by a federal privacy law known as the HIPAA Privacy Rule. The Probably Genetic Notice of Privacy Practices describes how we use “individually identifiable health information” collected by Probably Genetic, both online and offline, to provide services to you and to administer the various programs that we administer. This Website Privacy Policy describes how we use your Personal Information that we collect from you on this Website. The Probably Genetic Notice of Privacy Practices describes how we use your individually identifiable health information that we may collect from you in another manner.

This Privacy Policy distinguishes between Personal Information contained in a Personal Health Record (“PHR”) that you might choose to maintain through on one of our secure web portals and personal information otherwise provided through our general publicly available website. This Website Privacy Policy is distinct from the Notice of Privacy Practices, which is a special notice that describes how we may use and disclose your protected health information (“PHI”) to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law.

Questions about our Privacy Practices

If you have questions regarding this privacy statement or would like to be removed from our email marketing list, please contact us by email, or by mail at

Aiwa Health, Inc.
Attn. Privacy Policy Matters
2261 Market Street., Unit 4003
San Francisco, CA, 94114

You can also make a request to review and correct your Personal Information collected via our websites or submit any inquiries or concerns you may have regarding your Personal Information. We may take steps to verify your identity before providing you access to personal data.

Changes to this Privacy Statement

We may update this Web Site Privacy Policy from time to time. When we do update it, for your convenience, we will make the updated policy available on this page.


Do you have questions regarding this document? Feel free to contact us at: